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Post Info TOPIC: Warning: Car Rental Rip-offs!! Some Require €2,000 - €15,000 Deposit to Decline CDW


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RE: Warning: Car Rental Rip-offs!! Some Require €2,000 - €15,000 Deposit to Decline CDW


David, It is not a good sign when someone who works for a company does not recommend that company. Happy to provide some input to help with your choice. Hope everything works out well.

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thanks wendy and michele for your input! i feel much better about it. i'm going with dooley. i have a friend in dublin who has a contact at the finance department of hertz in ireland. this employee of hertz couldn't even recommend i go with them... it's that bad! they suggested i choose someone else.

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There have been recent changes in credit card coverage. For instance some USA Visas have started covering Ireland again. But it is always the car company who has the final say. Best advice: confirm everything in advance and read the fine print. Then you will be prepared.

Dooley is fine. I've used them several times. Avis is fine. I used them last time.



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kmrambo wrote:

Hello! We are traveling to Ireland this fall for the first time! So excited...except for the car rental debacle. I want to try and go the World MC route but have found not even all of those cover Ireland. Can anyone suggest and actual card they have been able to use for the CDW?


 Our World MasterCard is through Chase. We called and verified that they cover Ireland. According to the rep I spoke to, that is new since the middle of 2013.



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wckc wrote:

We gave in and joined AARP about 6 or 8 years ago. We have both our homeowners and auto insurance through them and received a substantial discount.

I'll be curious to hear if the AARP discounts work for Irish auto rentals...


 Hello,

 

My hubby and I are AARP members and Avis did give us a 10% discount for our rental in August Via their dedicated AARP phone in the US. I emailed Avis in Ireland just to verify my quote and all was well. They do not honor the additional driver at no cost however Which is an AARP benefit. I am paying $760 for a full size automatic for eight days with no insurance. We will be using our World MasterCard insurance and buying an excess coverage policy from Questor. Have verified all with Avis.ie and know I will need to pay fuel deposit upon pickup and there will be a hold on my card. I will be bringing letters of coverage dated within thirty days of my rental as per my agreement.

Also, we paid the rental in advance to receive an additional discount and joined Avis Preferred in the hopes to have things go a little faster upon pickup.

 

I have done lots of homework on this and feel confident that I am fully prepared and know what to expect.

I will report in when I get back and let all know how things go.



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We have always rented from Dan Dooley, and have never had any problems. Our first three trips we purchased the excess damage waiver - it cost a lot more, but we did have peace of mind. If you are purchasing the insurance offered by the rental company then there are no worries about the deposit.

On our first trip we picked up in Dublin and returned to Shannon with no problems at all. For the next three we picked up and returned to Dublin airport with no hassles there either.

On our last trip we took advantage of the insurance coverage through our World MasterCard. Dooley put a 2,000 Euro hold on the card and only actually charged it when we returned the car (we had a bit of an "issue"). They charged the card on Thursday morning when we dropped it off, and credited the card back for the excess over the repair costs the next day. We promptly filed our claim with World MasterCard and had the reimbursement applied to our account before the due date of our billing cycle. Our only cost for the incident was the difference in the exchange rate between the day they charged us and the credit that was applied the next day.

This September we will be picking up and returning to Shannon, and will use our credit card covered insurance again.


- Wendy Coleman


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Keith & Wendy



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hey michelle, i have read a lot of the thread and am generally confused. the only thing i am certain about now is that i am going to rent a car for only half my trip. i would like to get my car in dublin and return it to shannon. actually, my friend will be doing it because he is the one that is going back first. anyways, i'm so confused! i just want to know the price i'm going to pay. it seems that earlier in the thread people were recommending dan dooley, but some reviews i found elsewhere were pretty scary.

what company do you recommend? my friend and i are young graduate students. we don't have a credit card that would provide insurance. i'm not sure that we can "float" 2,000 deposit, either, for any reason. we are both 25 or above. i have always gotten by without a car in ireland, but my friend would like to do a few things that are unfeasible to do by bus.

i'm thinking of dan dooley with the excess (scdw) and hoping for the best. my hope is that returning it to shannon will cause less problems, especially because my friend could be present for the inspection/etc as it is such a small airport. thanks for the great thread!

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Feature on the Radio this morning warning about holiday car hire across Europe.. Apparently the European Consumer Council (based in Dublin) has been studying an increased trend of complaints across Europe (not just Ireland).. They have concluded based on whatever findings that 40% of people are less than 100% happy with their experiences.. Most complaints come from people who have booked via on-line agencies (consolidators) who only sell the basic day rate and fail to warn about essential extras like Insurance (I think someone has been saying that for a long time.. wonder who?).. Fuel.. & --- Sole party Damage.. (something I didn't know about..) apparently if you are in collision with another moving vehicle CDW covers you.. If on the other hand you total the car into a tree/wall other inanimate object then you could in some instances be on stony ground as it were..

The worst countries to rent a car are apparently Spain and Portugal.. where more than 1/2 of all complaints originate. Asked if it was better to go with "Brand" names Hertz (I name because they are on my 3 strike List) and Other top E£$ companies the answer was No.. It made no difference at all.. The impression of being safer using these comes down to their marketing and the mind set that paying more you get better.. apparently not..

Any way just thought I would share that compressed version of my hours wait to see the Dr this morning..



-- Edited by tony2phones on Tuesday 3rd of June 2014 07:56:25 AM

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Host

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Welcome to the forum and the Ireland car rental morass. 

Each World MC is different and what they offer to you will be different from what they offer to me. You can try calling the MC number to ask about it. But it is a difficult and time-consuming task.

Recently some Visa cards have started covering Ireland too. But always keep in mind one important caveat: the rental car company must accept your particular card to cover CDW. They have the final say.



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RE: Warning: Car Rental Rip-offs!! Some Require €2,000 - €15,000 Deposit to Decline CDW


Hello! We are traveling to Ireland this fall for the first time! So excited...except for the car rental debacle. I want to try and go the World MC route but have found not even all of those cover Ireland. Can anyone suggest and actual card they have been able to use for the CDW?

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RE: Warning: Car Rental Rip-offs!! Some Require €2,000 - €15,000 Deposit to Decline CDW


We gave in and joined AARP about 6 or 8 years ago. We have both our homeowners and auto insurance through them and received a substantial discount.

I'll be curious to hear if the AARP discounts work for Irish auto rentals...

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Keith & Wendy



Host

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I have resisted becoming an AARP member so don't have any first-hand experience of their discounts. Do you have a code? Perhaps you could go to the Avis.com site and try it. There is also an Avis.ie site but I used the .com for my last rental as they had better rates.



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I started carrying an annual policy from Questor after Insurance4CarHire stopped offering Annual Policies for US residents.  My current coverage expires on 6/17/2014, so I'm thinking of renewing -- as this year's trip is from 13 June to 3 July.  Total premium was 38.99 GBP.  I started buying the extra coverage after having to buy 3 tires, due to striking potholes.  furious

Since THEN, I have not had any occasion to file a claim, so can't speak as to the quality of service . . . confuse  confuse

Don't know about AARP -- That would be a question for the Car Hire Company -- Specifically, if their Irish Affiliate will HONOR that discount.  I have found (Stateside) that often times, the AARP or AAA rate is NOT the Best Deal available -- pricewise -- at least, when it comes to US Hotel and car rentals.

Basic CDW is actually NOT all that expensive -- as in, the DIFFERENCE in price of the rental.  The 'BIG BITE' comes from the cost of the 'EXCESS' coverage.  Those of us who 'opt out', in order to avail of our Credit Card coverage, do so because the Credit Card REQUIRES us to decline ALL insurance.  I'm NOT sure why, as it would DRASTICALLY reduce their 'exposure' -- if they permitted us to buy the basic CDW???  

But, they DO -- So, we DON'T!  hmm  hmm

If you decide to pursue the AARP offer, please advise us of your experience.  It's always good to add to our options! 

 



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Bob

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Has anyone used an AARP discount program for car rental in Ireland?  Their Avis discount is 10 - 25%, plus it indicates that additional driver fee is waived and says that, "as an AARP member your liability is limited to the first $5,000 of damage without purchase of a loss damage waiver."  Budget and Payless also offer AARP discounts. I'm figuring CDI would run at least $20 daily, plus $10 for an additional driver. $30 x 15 days is $450 that I could potentially save, even without a discount on the actual car rental.

Also, does anyone have experience using Questor for excess coverage? Seems like I could buy an annual policy for about £40. Daily policy about the same, since I am traveling for 15 days. Definitely less than buying through the rental company... And includes tires and windscreen coverage.

Of course, this only helps those of us who are "more experienced," since younger folks won't qualify for AARP membership - sorry!



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Elizabeth


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Thanks for the update aimeekm. Looks like things are loosening up a bit in the car rental insurance game.

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If looking at Budget they are currently offering a 10% discount for June Bookings  http://www.budget.ie/email_newsletter.php?utm_source=newsletter&utm_medium=newsletter%2Bemail&utm_content=online%2Bversion&utm_campaign=apr14



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Chase Visa Signature cards also now cover Ireland and Northern Ireland. I emailed the letter of coverage to Budget, and they confirmed it would be accepted, with a 2,000E cc hold.

Here are a couple of articles about Chase Visa Signatures
milecards.com/7774/confirmed-chase-sapphire-car-rental-coverage-no-longer-excludes-ireland-israel-jamaica/


www.cardjournalist.com/increased-benefits-for-chase-credit-card-holders/

Here's the benefits guide

www.chasebenefits.com/visasigVW1


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Right -- as always, Michele . . .

"So will the car hire companies accept the Citi ThankYou credit card or won't they? That is the question."

Sadly -- Also as ALWAYS -- The Car Hire Companies will have the LAST word . . . furious  furious



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Bob

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Thanks Bob. The only problem I see is that the clerks at the car rental desks are programmed to only accept "World" MasterCard (for Americans). I actually have a MC business card that is not World and covers Ireland car hire with no fees. However, after fighting with the clerks for hours about it I just use my World card (which adds a foreign transaction fee). It is not worth my time to fight with them over 3%.

So will the car hire companies accept the Citi ThankYou credit card or won't they? That is the question.



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Just spotted THIS:  http://boardingarea.com/rapidtravelchai/2013/03/19/citi-thankyou-auto-rental-insurance-covers-all-countries-yes-even-the-i-countries/

For those of you looking for a Credit Card that covers Irish Car Hire.

 



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Bob

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Roy


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I'm so excited about planning this year's trip without renting a car! It's something I have thought about, understanding it's probably a one time thing. My stress level has dropped considerably!

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Roy


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I wonder how "Journey Through Ireland" and "Easy Tour Ireland" are dealing with all these extra charges, as these 2 Hertz franchisees have offered all-inclusive options(except tolls) in the past. (with Journey we paid the SCDW at the time of pickup, but I'm pretty sure Easy Tour offers the prepaid CDW option). If I remember right, 2 years ago, a toll was added to our credit card statement after the fact, but it was only for the 1 toll amounting to $4-5 (on M50), and not a daily fee at that time.

Still have a trip to Ireland with our Grand daughter in the planning stages, and, yes rental cars is still the most difficult of all the decisions.

Dan

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One Bank and Quinn as evidence is emerging a bit of a stitch up to cover a British Bank the Irish government refused to back..
E30 is a bit steep to cover 5 minutes extra paperwork but it might be tied in with the extra charges placed by Mastercard?
Hertz are on my personal 3 strike list but lots of folk are perfectly happy with them

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So far -- for MY needs -- Hertz STILL has the better vehicle/price combination.  Waiting to 'Firm Up' dates of our traveling companions before committing, though!



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Bob

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Bob, I am in the pre-planning stages of my next trip. Are you using AVIS for your trip in June?

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Larissa


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The lunatics are in charge of the asylum.

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Yes, Tony.  Sadly, ALL of the Rental Companies seem to now charge the 'Paperwork Handling Fee' for those who decline the Insurances.  Most are in the 30 Euro range.  I understand that they are trying to 'Make Up' some of the 'Lost Revenue', but . . .

STILL -- It seems unconscionable that these companies are still allowed to 'Bury' these additional charges in teeny tiny print -- often, on separate, 'Pop Up' screens that only show IF the customer knows enough to search them out!

It's a bad business practice -- Short-sighted and unethical -- In MY opinion --

Aided and abetted by an Irish Government that INSISTS on trusting various industries to always 'Do The Right Thing'.

Because, after all, that worked out SO well, with the Banks and Insurance Companies -- like Quinn!  confuse



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Bob

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Well...That is interesting. confuse One more thing to add to the list. Someone is making money somewhere. Are you sure Ryan Air is not involved? biggrin 



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Remember there is an "Admin" charge levied by all rental companies when alternative insurance is used anything from E30 - E50..

--

That's a little bit of hidden under a rock from Hertz.. I knew they had the device fitted, I didn't know they charged for the "privilege"..

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While researching car hire for June of 2014, I noticed THIS on the www.Hertz.com web site, vis-a-vis, "Terms and Conditions":

"If PlatePass is used, PlatePass LLC will charge you a service fee of $4.95 for each day of your rental including prior or subsequent days on which the PlatePass service is not used (capped at $24.75 per rental month) plus incurred tolls at the Toll Authority's cash toll rate or highest undiscounted toll rate.  PlatePass LLC will separately charge your credit or debit card the applicable charges after the close of your rental.  Charges typically take 1-3 weeks after the rental closes to appear on your statement, but a longer delay may occur.  Cash customers will be invoiced.

Note: Certain toll roads do not accept cash.  If you travel on such a toll road without a personal transponder that can be used on the toll road, you will be required to use PlatePass and be billed automatically as outlined above, or incur toll violations for which you will be responsible. "

Now, the way I read this, is that Hertz is charging US $4.95 -- Per Day -- for the M50 Transponder -- REGARDLESS of whether or not you actually USE it!  On my 20 day rental, that would add a Hidden Surcharge of $25 ! ! !  --- AND, that is EXCLUDING the ACTUAL tolls (if any).  Now, $25 won't keep me from using Hertz, but -- Since this is YET AGAIN, a HIDDEN charge -- It DOES really Frost Me!

Caveat Emptor -- INDEED!



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Bob

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