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Post Info TOPIC: Warning: Car Rental Rip-offs!! Some Require €2,000 - €15,000 Deposit to Decline CDW


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RE: Warning: Car Rental Rip-offs!! Some Require €2,000 - €15,000 Deposit to Decline CDW


This just confirms what we have been discussing about getting the rental car and driving in Dublin. Thanks for great advice.

tresakon



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Since this is a car thread you will be better off posting your travel plans in another separate post as not everyone will come here to answer. They will just think the questions are about car rentals.


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I've made no plans beyond airfare yet.  We sent my son to Ireland on his honeymoon last year and he flew into Shannon.  I thought it might make sense to explore south and west of Dublin and leave the Shannon/west coast of Ireland for another trip.  We're planning on arriving early AM Thurs Sept 14th and flying out Friday Sept 22nd.  I'd like to spend 1 night at the Shelbourne to celebrate our anniversary either the 14th when we arrive or thurs the 21 our last night.  I'll definitely take the regular/super versions of the insurance offered by the rental company & I can drive a manual transmission.

Really not sure where to go beyond that.  I know I want to experience some local pubs, see some beautiful sights, stay in some B&b's for a bit more localized flare and a chance to chat up the host about the areas they live in.



-- Edited by Vallan on Friday 10th of February 2017 04:15:55 PM

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Where are you heading off to?  Your first night route would determine your car hire options.  For, example, Hertz has a depot on the South Circular Road, very near the R115.  That gives you easy access to the M50 South, toward Wicklow. 

If your plans include Galway, Cork or Killarney (or points in between) it's probably just as convenient to return to the airport to pick up your car -- and that would widen your options of both Companies AND vehicles.

Are you planning to purchase the FULL insurances, or to 'Waive' them by using an acceptable Credit Card?  If using a CC, but sure to read and understand the pertinent postings relating to the Rules and Requirements for doing so.



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Thank you both! I feel much better about not driving in Dublin now.

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Roy


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murphy wrote:

Vallan,
I have been to Ireland 6 times and have driven a rental car each time. With this much driving experience, I would never consider driving in down-town Dublin or anywhere inside the M50 ring road. It is a very compact city but very congested with traffic and one-way streets. It has a great user friendly mass transit system. Since you are a first-time visitor, I would absolutely recommend taking a bus from the airport to your downtown hotel, and then when you are ready to get your rental car, take a bus back to the airport to do so, and from there you have easy access to the M50 and that will take you to your chosen route or onto the main motorway north.
Dan


 I second this excellent advice!



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Roy


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Vallan,
I have been to Ireland 6 times and have driven a rental car each time. With this much driving experience, I would never consider driving in down-town Dublin or anywhere inside the M50 ring road. It is a very compact city but very congested with traffic and one-way streets. It has a great user friendly mass transit system. Since you are a first-time visitor, I would absolutely recommend taking a bus from the airport to your downtown hotel, and then when you are ready to get your rental car, take a bus back to the airport to do so, and from there you have easy access to the M50 and that will take you to your chosen route or onto the main motorway north.
Dan

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Now I'm nervous about driving in Dublin. I'm planning a trip to Ireland 2nd week of September for 8 days. I've booked airfare but nothing else, flying into and out of Dublin. I'd like to book 1 night at the Shelbourne with my CC points and head south or west after that staying in B&B's for a more localized experience. So my questions are
1) Would it be crazy to take an aircoach from Dublin Airport to the hotel?
2) Then get the rental car the following day when we were ready to leave Dublin?
a) suggestions on doing that?
b) or should I take another aircoach to another city and pick up rental car there (say Cork?)
This will be our first time in Ireland, but I'm already planning a follow up trip so we can see Shannon and west coast.

Thanks!

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Roy


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Easy Tour Ireland (www.easytourireland.com) is now Conn's Ireland Car Rental (www.connsirelandcarrental.com) for anyone interested. Same company, new name.

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Roy


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Roy wrote:  "Sound advice from the man who drove through city centre Dublin!"

biggrin  biggrin  biggrin  biggrin  biggrin  biggrin

I've actually driven in / through Dublin a few times.  I even kept the car during a two night stay at Staunton-On-The-Green, and drove myself to the airport, after!  NEVER again, though . . .  Ah, to be young and foolish once again -- As opposed to old and foolish   hmm  hmm  hmm 



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Roy


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Itallian Chauffeur wrote:

Tim -- No problem -- we're happy to help.  biggrin

Buying Full Insurance, as opposed to using a Credit Card's coverage, is a VERY Personal decision and it's hard to put a price on the 'Peace of Mind' element.

As to driving difficulty, I've NOT ever found it to be significantly different driving in Ireland as opposed to anywhere else.  True, there's the whole, 'Opposite Side of the Road' factor -- and the Irish Rural roads ARE narrower than most US and Canadian roads, but those "problems" really aren't all that significant, over-all.

I actually find driving in Ireland QUITE enjoyable and often cover 2-3000 miles each, on most of my 20+ visits!  biggrin 


 Sound advice from the man who drove through city centre Dublin!



-- Edited by Roy on Thursday 12th of January 2017 06:25:02 AM

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Roy


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Tim -- No problem -- we're happy to help.  biggrin

Buying Full Insurance, as opposed to using a Credit Card's coverage, is a VERY Personal decision and it's hard to put a price on the 'Peace of Mind' element.

As to driving difficulty, I've NOT ever found it to be significantly different driving in Ireland as opposed to anywhere else.  True, there's the whole, 'Opposite Side of the Road' factor -- and the Irish Rural roads ARE narrower than most US and Canadian roads, but those "problems" really aren't all that significant, over-all.

I actually find driving in Ireland QUITE enjoyable and often cover 2-3000 miles each, on most of my 20+ visits!  biggrin 



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Thanks Bob....I will follow up with Hertz. That was truly a quick reply.
Tim

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Tim -- Welcome to Michele's Forum.  biggrin

According to what you've said, AutoEurope is a Broker and the Car Hire Company that will actually provide the car is Hertz.  Since it will be Hertz that you will be dealing with, you should ask THEM your questions for a DEFINITIVE answer.  It SOUNDS like you are getting Full insurance, but it's best to know for sure, ahead of time.  biggrin   I'm NOT a fan of 'Surprises'.  hmm  hmm

I recommend you email them (Hertz Ireland, Dublin Airport -- NOT Hertz USA) and then take along printed copies of both your query AND their answer, so that there are no problems at pick up. 



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Hello everyone.... I just started reading this rental car sticky and have some concerns about a booking I made through AutoEurope/Hertz some time ago for an upcoming trip in May. The voucher states CDMD Basic Rental with CDW, THP and has Zero deductible for both. Does this look like it covers the excess mentioned often in this thread? It also claims that it includes roof,glass and undercarriage. Eleven days for $460....is the cost. We pick up in city center Dublin and return at Shannon. We have always declined insurance for past trips to other countries in Europe....but we were swayed by the horror stories of Irish rentals and driving there.
Thanks, Tim

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Warning: Car Rental Rip-offs!! Some Require �2,000 - �15,000 Deposit to Decline CDW


Thanks for everyone's efforts on here however. Certainly don't want to sound ungrateful because that's certainly not the case. It's late
where I'm at and I've been frustrated between the car rental, finding a b&b for the 11th (found one but the site gets turned over to a 3rd party
payment site where i end up with this message: Your authentication could not be completed because of a system error. If this happens consistently, please contact your CSR. What?? Never had that before. Ever.

I'm very thankful and grateful for all the wonderful people and help on here. Just tired and frustrated. (Charlie Brown scream).


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Finn



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Warning: Car Rental Rip-offs!! Some Require €2,000 - €15,000 Deposit to Decline CDW


Where can i get the coupon for free gps? Or any other coupons for that matter. I'm wanting to decide on the car rental now. Seems Dooley's is
the majority consensus on this? It just seems I've bounced around for a few weeks with differing opinions and somehow before, between and up to
this point Dooley's comes back into the equation.

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Finn



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This is the offer that I received prior to booking a 6-9 passenger people hauler from Easy Tour This fall. This option is only available at the counter when you get there. Also printed out the coupon for the free "never lost GPS". It is part of the quote, but will be taken off the bill when I give them the coupon.

This is the copy of the offer I got when i received the quote:

"The Super CDW does not cover Lost Car Keys, Fuel contamination (petrol into diesel engine), Tire damage, Wheel Damage.

You may now add Tire & Wheel Insurance to your rental contract for just 4 Euros per day. You can do that at the Hertz counter."

Dan



-- Edited by murphy on Tuesday 31st of May 2016 09:36:45 PM

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Only some rental companies cover tire and wheel damage.  Most exclude undercarriage, window and side mirror damage as well as putting in the wrong fuel, or losing the key.  When available, tire coverage runs between 10 & 15 Euro per day. 

Also, depending on the company "Excess" coverage (to reduce the 'Deductible' on the CDW is usually considered an extra.  Fuel covers the cost of the initial Full tank of fuel (Petrol or Diesel)  and remember that the hose colors are opposite in Ireland from the US -- here, green denote gasoline (Petrol) and Black is used for Diesel.  In Ireland the opposite is true.

A compact car (like a Ford Focus or a VW Golf will require as much as 80 Euro.  Most companies will give that back, if you return the car full (and that means FULL -- NOT 'Nearly Full'-- BUT some companies insist that you return it empty and give NO credit for any unused fuel.

All companies will ask if you are taking the car to Northern Ireland and SOME (but NOT all will charge you a FEE (around 30-35 Euro) for coverage.  If you lie and then have an accident or a break-down while in the North, they can void your insurance coverage so that's NOT a good idea.

I did a quote on the Dooley website for all-inclusive (meaning CDW and Excess using the arbitrary dates of 14-20 June:

 
Rate Details
Car Class : Economy - 2/3 Door  ( manual )  
Alternative Models : Ford Fiesta, Opel Corsa, VW Polo or similar
Details : 3 Door Vehicle suitable for small luggage and city driving
Basic Rental :$54.10
LLI : $56.45
CDI :$28.23
Extras :$98.79
Total Amount :$237.57
Total Amount After Discounts :$213.81
 
  
  
Dooley offered tyre coverage the last I knew and although they encourage me to bring the car back empty, they did acknowledge that they would (and did!) refund the initial fuel charge once they verified that I returned the car full. 
  
  

Now, I have only ever bought the extra insurances ONCE in twenty visits as I have a Credit Card that covers Irish Rentals and when I go to Ireland, the only thing I use that card is for the Car Rental -- so I don't worry about a 2,000 - 5,000 Euro 'Hold'.  In all those times, I've had to buy 3 tires and I had one alloy wheel straightened due to hitting potholes.  I had replaced  the first tire (in 2005) at an independent shop for 100 Euro.  In 2009  I had the front tire (and the rim straightened) at independent shop for 150 Euro but I missed spotting the damage to the rear tire and the car hire company charged me 200 Euro for it!  furious

So -- If you don't buy tire coverage save yourself some money and grief and get it fixed before you return the car.  If you DO buy the coverage, the company will instruct you how to deal with a tire issue. 

Most companies also offer 'Personal Injury Coverage' but I don't know anyone who has bought it.



-- Edited by Itallian Chauffeur on Tuesday 31st of May 2016 02:34:37 AM

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Oh, and what this part about if the fees are all inclusive? :

Credit Card On arrival, you will be asked to present your credit card. This credit card is required for the additional services and insurances taken such as extra drivers, fuel, etc. It is important to make sure that there is sufficient credit on your card to cover all additional charges.

What other additional charges did you incur? Or opt for. I'm guessing fuel is in case you run out?

Is there an additional charge if you get a flat? I guess what I'm asking what other options did you think it wise to pay for if any, and what were they?


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Finn



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Hey guys, I was reading about easytourireland and it has a lot of great reviews and well it's Hertz too. I was reading their term and conditions and it says none of the insurances in Ireland cover tire and wheel damage? And what do you think about the gps's (no i don't have a smart phone) so I either need to get one or rely on maps and help from nice irish residents. It's approx £14 a day? I think I would just have to get lost, although I'm sure it makes driving in Ireland easier, especially for your first time.

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Finn



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I agree Dan. I went through the same learning curve on car rentals over the years and found easytourireland.com and was very pleased with the experience from talking with Conn (very knowledgable on Ireland touring by the way) and the fully inclusive rate was a better deal than I thought it would be. When I went to the Hertz counter everything I was told happened as promised and all went smoothly. When I turned in the car I was charged exactly what I was confirmed when I made my reservation. Couldn't have been better. I have a US credit card so I did pay a foreign transaction fee but it was nominal considering the great experience.

Dan, I don't think you can waive the SCDW using the fully inclusive rate otherwise it wouldn't be fully inclusive.right? A call to Conn can answer that.

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I am one of those folks who has used Easy Tour twice with much success!  I recently booked two more vehicles with them for our Sept/Oct trip. However, they did NOT have the pre-pay option.  You get, however, a guaranteed absolute inclusive price quote (except for tires and glass coverage-which you have an option  to purchase at the pick-up desk upon arrival). It is payable in Euros, and charged to your card at the end of the rental when you return the car. This quote covers CDW and SCDW.  I believe you can waive SCDW with Easy Tour but not sure about waiving the regular CDW and using your credit card insurance.  That would be a good question for Conn via email or you can try his toll free phone number.  

 

I did use credit card coverage once with my World Master Card, back in 09,  the only time I had a bumper scrape in Ireland, and I had to jump thru a lot of hoops, and then never got totally reimbursed. My cc insurance wanted proof of down time for the car during repairs AND Europcar/IrishCarRentals/Enterprise never would send me that documentation, after numerous email and even long distance phone requests.  

 

Dooley's quote was always higher for previous trips and higher for this upcoming trip.  however, their advantage is pre-paying in $'s to avoid the foreign transaction fee as Bob pointed out, and if you think the Euro might go higher, this would indeed lock in the price.  (The Euro has gone from $1.10 to $1.14 since we booked our trip, so it is a consideration).  Of course, you can't outguess currency values, it could go the opposite way also!

regards

Dan



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If your Card covers Irish car rental (and you need to verify through MasterCard or Visa NOT the issuing bank!)  the rules are that you must decline ALL optional insurances. 

Dooley has a New Jersey office and you can pre-pay, in US dollars, to avoid MOST of the 'Foreign Transaction' fees, but some costs are always paid at pick up -- the initial cost of a full tank of gas comes to mind.  This can be a non-issue if you return the car full, in most cases.

People mention a US based Hertz agency that uses pre-payment, as well --  I believe it is Easy Tour (?) but I've never used them.

If you use your Credit Card coverage in lieu of the CDW and Excess, most rental companies place a LARGE 'Hold' (and sometimes, a Charge) as a Deposit (at pick up) of between 2000 to as much as 5000 Euro, which is refunded on return, provided there is no damage.  This can severely limit your use of that credit card as he Hold or Charge will reduce your available credit.  If you DO have damage, the company will CHARGE the estimated repair cost to you on your Credit Card and it will be up to you to file a claim to get reimbursed. 

Deciding to use Credit Card coverage is a HIGHLY personal choice. 



-- Edited by Itallian Chauffeur on Monday 16th of May 2016 12:02:19 AM

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When you say some cards cover the cdw (I will call and see if mine does), it's recommended to then agree to the cdw, or decline it because your card covers it. I understand that I must first check with the car company if they'll accept. Seems all very confusing to me. But then, this will be my first experience overseas. Are you perhaps better off purchasing through a travel agent? And can you save conversion costs if purchasing in your homeland before arriving. For instance, either in this thread or somewhere else, it was mentioned one of the car companies is based in New Jersey of the USA. And I believe that you could avoid any conversion fees by purchasing beforehand. Is there such a thing as purchasing ahead of time and simply presenting a form/receipt and them handing over the keys with no further hassle?



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Finn



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Update: Some Visa cards now cover CDW in Ireland but ask your car company if they will accept it.

Very few MasterCards cover CDW insurance in Ireland. Some World MCs.

There is still a very large "hold" or charge when declining CDW.

Did you have any specific questions?



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"Ireland Expert"  Michele Erdvig

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Any updates on this topic? I was wanting to rent a car in Ireland. Even planned my trip around it. Had NO idea this was going to be a nightmare. I noticed replies to this thread are a year old. Any new good news? Please advise! 



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Finn



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Everyone's situation is different and you need to do what 'feels' best for YOU.  smile  smile

You need to factor in your credit limit, confidence level and comfort level.  For some, the added stress of self-insuring via Credit Card is too much to handle.  The type of car (size, kind of transmission), time of year, length  of rental and level of insurance would determine if $700 is reasonable or excessive.

Using Dooley as an example, Michele suggests "saving" an on-line quote (It's an option on their website) that emails you a price that's good for 7 days or so.  Keep checking and if you find a better price, 'Save' it.  If prices go Up, call the NJ office and book, using the lower, 'Saved' price.  To ease the sting SLIGHTLY, you can even Pre-Pay over the phone, in order to spread out the expense a bit.

If you pay in US dollars through NJ, there should be NO 'Foreign Transaction Fee' -- which can save you 1 - 4 % depending on what Credit Card you have.

Don't know if it still works, but adding the word "Dochara" on the quote page USED to give a 5% discount.  confuse  confuse 

When / where are you planning to visit?



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ANW


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Thanks.  I think I will just call Dan Dooley and rent with them and be done with it.  At least I will have peace of mind that I am covered.  It will end up being about $700 for CDW and SDW.  Does this sound crazy to you? 



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Pretty much ALL charge a deposit.  Declining the SCDW would still involve a large deposit, as the "Excess" deductible is around that amount.  Some of the companies merely place a 'Hold' on the card, rather than actually charging the amount and refunding it, but in either case, it will 'Freeze' that amount of credit and make it unavailable for use.

If you buy the Basic CDW, Master Rental will NOT cover the SCDW.  Master Rental is an 'All-or-Nothing' coverage -- you have to decline ALL of the Car Hire company's insurance if you want to use Master Rental.

You can call Dooley's New Jersey office (for free) and get specific answers and costs.  The staff is VERY helpful! 



-- Edited by Itallian Chauffeur on Saturday 30th of May 2015 02:26:00 PM

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