Early in July, this year I booked three nites in a B&B in Dublin for our September trip to Ireland. I e-mailed the lady with all of my credit card particulars and she acknowledged this. Yesterday I went online to check my credit cards and I noticed a $65.00 charge to my card. Today I called to ask the Mastercard people about this charge since I couldn't figure out who the business was that got paid by this charge. Well - the charge was for liquor from a wine store in Dublin!! Now the credit card company has shut down this card as this is clearly a case of fraud as I didn't authorize this purchase. I still want to hold on to the two rooms for the three nites but now I am faced with informing the lady at the B&B that those card particulars will not be valid any longer and I will have to give her a new set of parrticulars from another card of mine. I don't believe that the owners of the B&B did the charging but obviously someone must have gotten hold of my particulars. Do you think that it would be safer to just call the owner instead of mailing more credit card particulars? I live in California so I wonder how long it would have taken the Mastercard people to notice this Irish charge since I believe that we are supposed to tell credit card companies when we go overseas in case they block them when they see foreign purchases. Thank you. Jim
Sorry to hear about your problems. Did you email all your credit card details in one email? I ususally break it up into 3 emails with a little bit of info in each. However, the safest way to do it would be to phone the B&B in Ireland. Just take into consideration that it is 5 hours later than Eastern Standard Time in Ireland. You won't want to call in the middle of the night! Also, faxing the info is as secure as phoning.
Good thing you notified your CC company right away. Their fraud unit will look into it and you will be issued a new card.
I called the owner of the B&B this morning and this is what happened. Apparently her card processing machine wasn't working at the time she went to charge a deposit to my card. She then used her brother's card processing machine and he's the one with a liquor business. Many apologies from the nice B&B lady and now it's all straightened out. Glad of this and in future, Michele, I will send information either in bits and pieces, fax or just call. Thanks for that suggestion. Ireland here we come!! Jim
I'm glad everything is sorted out. It is good to know that no fraud was involved, just a mix up. Enjoy your trip to Ireland. Let us know how it goes. Bon voyage!
Some credit cards offer virtual account numbers- they will create a virtual account number with a specific limit or valid for alimited time period to help with internet security.
I used to use the virtual numbers and I think that they wouldn't work for these purposes. As I recall the window popped up when I was asked by a website to enter my account number. So there would be no way to get one for an e-mail. But maybe things have changed, or another card's system works differently.
I quit using the service because it causes all kinds of headaches if an item is backordered or the order is shipped in more than one shipment.